First off, I'd like to preface this review by stating that I already had 9 CR-10 printers (all V2 and V3 models) so I was not afraid of buying a refurbished unit as I have had experience changing out all kinds of things on these printers. When I stumbled upon this CR-10 V2 refurbished unit (there was a special promotion going on), I decided to add this refurbished unit as my printer #10.
The printer came in the original CR-10 V2 box with the original packaging material. The glass bed was brand new. You could tell that the gantry had been installed before on the frame as you can see the markings made by the gantry. But, once I installed the gantry back onto the main frame, the marks were no longer visible. In addition to the brand new bed, the refurbished unit I received also came with brand new accessories box (screws, extra nozzles, snips, spool holder, etc.) and new diagonal support beams (forgot what the official name for that beam is called).
The one thing that was OBVIOUSLY used was the control box. The front of it had two major gouges on the clear plastic part -- but the unit is working fine! And after I added a Titan Direct Drive extruder kit, I had no problems updated the firmware on the control box to the firmware required for the Titan DD.
Overall, very satisfied and would recommend it to anyone who is considering a CR-10 V2 -- especially if you have had some experience with Creality printers before.